Delivery Information
Next Working Day Delivery is free for all UK Mainland postcodes shown in Zone 1. For all other Zones there will be a surcharge and longer delivery times.
There Is NO minimum order value to receive Free Next Working Day Delivery.
Most orders are delivered with our courier CITY LINK on a next working day basis.
Returns information
ITEMS ORDERED IN ERROR
If you find you have ordered a product in error, please email or write to us WITHIN 7 days of receipt of goods, at your own expense, to DK Group Packaging, Lawford Heath Industrial Estate, Lawford Heath, Rugby, CV23 9EU. Goods must be sent by a trackable and signed for service. You will receive a refund within 30 days of receipt of goods. All items must be unused and in original packaging. All products in our listings are accurately described, so please read thoroughly before purchasing.
FAULTY OR DAMAGED PRODUCTS
Should we deliver an item to you which is damaged or faulty on arrival, please advise us WITHIN 3 days of receipt of goods, by email. We will then arrange for the item to be collected and replaced free of charge.
INCORRECT ITEMS
If you receive a different product than detailed on the delivery note, please advise us immediately upon delivery, or WITHIN 3 working days of receipt of order, by email. We will then ensure that the incorrect item is collected and your missing items are replaced free of charge.
